How can I place an order?

I forgot my log-in / password information and get an error.

What are acceptable forms of payment?

What shipping couriers do you use?

What shipping should I pick if I don’t live in the United States?

I did not receive a confirmation on my order or its delivery information.

My order is shown as delivered but I have not received it.

I ordered the wrong item(s) / quantity.

I received an incorrect order, or I did not order these items.

What is your warranty?

What is your Refund/Returns Policy?

What products do you offer?

Do you have any online streaming workout videos?

Is the Bar Method right for me?

Which DVD is right for me?

Are you coming out with any more DVDs?

What do I need to start the workout at home?

Where can I get a portable ballet barre?

How often should I do the workouts and when will I see results?

How do I know when to move on to the next DVD?

Where are your studios located?

Where can I get franchising information?

Can is use the E-Gift Card I purchased on the store website at a studio?

 

 

How can I place an order?

You can place an order after creating a Bar Method Store account, which is separate from other services such as Bar Online, or for The Bar Method Studios. For those with Studio accounts, please note you must order logged in to your Bar Method Studio accounts.

 

I forgot my log-in / password information and get an error.

Please contact Customer Service with a description of your issue. For security purposes, you will be asked security questions to confirm your identity.

 

What are acceptable forms of payment?

We currently accept all major credit cards; Visa, MasterCard, American Express, Discover, JCB, and Diners Club.

 

What shipping couriers do you use?

We are currently using USPS and UPS. We also provide online tracking information for your order. Shipping cost varies by product weight, packaging, zip code, and shipping method. All are calculated automatically via the store website. Important: Please double check the address entered for shipping location. It should be entered exactly how it is shown on your regular mail, or an error may occur that will delay your order being processed.

 

What shipping should I pick if I don’t live in the United States?

We recommend international orders to pick USPS Express International or Priority International because both offer complete tracking and delivery confirmation. Due to regulations with Customs, international orders are subject to longer than normal transit time which is also effected by the destination point as well. Please note that USPS First Class International can take up to 4-8 week from the date we ship until its arrival due to the clearance from Customs. Bar Method Media Inc. is not responsible for any additional charges incurred from Customs (duty or taxes), postage, insurance or any additional charges after the order has shipped.

 

I did not receive a confirmation on my order or its delivery information.

Make sure any mail from The Bar Method is approved in your email to avoid it showing up in your junk mail. Check any junk mail folders for any emails from orders@socialimprints.com. If you are sure you have received nothing, please contact Customer Service for further assistance.

 

My order is shown as delivered but I have not received it.

Depending on the type of of shipping picked, simple mistakes can occur like accidental delivery to a neighbor. If not, please contact Customer Service with your inquiry.

 

I ordered the wrong item(s) / quantity.

Please contact Customer Service regarding your order as soon as possible and state your Order number in the subject line to look up your order quickly.

 

I received an incorrect order, or I did not order these items.

If you receive an order that was not placed by anyone at that household, please contact Customer Service with any questions and inquiries.

 

What is your warranty?

The Bar Method will replace any defective item(s) within the 1st year after the purchase date. Postage will be charged to the client for orders older than 30 days.

 

What is your Refund/Returns Policy?

Note: Please read the policy carefully and contact Customer Service before sending out any items. Shipping instructions below under "Important" paragraph. Items purchased not via the store website is not returnable to the store site. You must contact the specific studio/store location in which the item(s) were purchased.

DVDs

Opened DVDs (non-defective) cannot be returned for a refund. NO exceptions.

Defective DVDs can be returned for exchange of the same title only and must be reported within 7 days after delivery. Replacement will only be sent once the defective is received. If the defective DVD received is working through testing, we reserve the right to send the same copy back to you. 

If you have modified the DVD in any way, it is no longer returnable for exchange. This includes, but is not limited to, writing, labeling, or alterations on the disc.

ACCESSORIES

Unused workout accessories/ equipment can be returned for refund and must be reported within 7 days after delivery, NO exceptions.

Defective workout accessories/ equipment can be returned for exchange for the same item only for a refund and must be reported within 7 days after delivery, NO exceptions. Please note the Water Filled Weights do come in a cellophane wrap. If the wrap has been opened we are unable to honor the request for a refund.

APPAREL

Apparel can be exchange for a different color or size or full refund within 7 days after delivery.

Item must be unworn, unwashed, undamaged and unused with all original tags and packaging. We reserve the right to refuse a refund if the returned apparel does not fall within the previously listed criteria and will ask you to pay to have it returned to you.

 

IMPORTANT!

It is the customer’s responsibility to inspect and report any defects, shortages, returns or exchanges to Bar Method Media customer service within 7 days after delivery. All claims reported after the 7th day will not be honored, NO exceptions.

Please contact The Bar Method Store Customer Service beforehand to ensure your request falls within the seven days and the arrival time back to our distribution center is not counted against the time frame.

Shipping charges for the initial purchase are non-refundable.  

Shipping charged for returns / exchanges are non-refundable regardless of circumstances. There are no exceptions in this regard. If you wish to return/exchange any of the merchandise under the policies listed above, the return/ exchange merchandise shipping fees will need to be covered on the customers end.

Shipping charges for orders that are deemed “undeliverable” by the shipping carrier are non-refundable. Please ensure correct “ship-to” address, as we do not modify shipping addresses in any way before they leave our distribution center. 

 

What products do you offer?

All products sold on this site are Official Bar Method items (excluding the portable ballet barre).

-DVDs – 4 regular types and 1 pregnancy workout

-Workout Equipment / Accessories – (e.g. Workout mats, water bottles, and more)  

-Apparel – (e.g. Long sleeve tops, tank tops, and more)

-Grip socks – More than 5 different colors, some with motivational phrases.

-E-Gift Card – (Digital – Bar Method Store only)

 

Do you have any online streaming workout videos?

Streaming workout videos are available at Bar Online. Subscriptions range from daily to monthly services.

 

Is the Bar Method right for me?

The Bar method works for all body types and exercise levels.

Please visit your doctor before starting any type of exercise or physical activities.

The Bar Method is a non-impact workout designed by physical therapist to be gentle on your joints and rehabilitative. The Bar Method can for you if you have certain injuries and conditions such as; knee, shoulder and wrist injuries, lower back pain, arthritis, or scoliosis.

The Bar Method can become highly challenging with its ability to generate intense muscle burn and the necessity of your full attention to the positions of the workout. These qualities make the Bar Method suited for anyone as long as they are able and willing to stick with the exercise as muscles are feeling a burn and shake due to the positions and small isolated movements.

The Bar Method is most effective and recommended for post-adolescent bodies only.

 

Which DVD is right for me?

Listed in order of difficulty, from mixed to advance:

Change Your Body Workout and Accelerated Workout: The start and next level of workouts that emphasizes more of the techniques used in The Bar Method as you progress.

Super Sculpting Workout, Super Sculpting II Workout, and Dancer’s Body Advance Workout: The most advance level of The Bar Method. These are best for those who are more athletic and are very familiar with the techniques and stamina needed to properly complete the workout. It is recommended, but not limited to, those who have taken a class at one of our studios to really understand correct form and techniques.

Can I still do The Bar Method if I am pregnant?

Pregnancy Workout: This workout is excellent for those who are pregnant and have certain limitations during their pregnancy. What makes this DVD even more useful is the fact that the instructor and performers are all in their 2nd and 3rd trimester, to showcase the actual capabilities a pregnant woman can accomplish with this workout routine.

 

Note: All DVDs are coded for Region 1 (U.S. and Canada) and can be played on multi-regional devices (Region 1,2,3,4,5,6, & 8).

 

Are you coming out with any more DVDs?

You can get up to date information by clicking ‘LIKE’ on our Bar Method HQ Facebook page. Stay updated on latest studio openings, DVD releases, products, apparel and promotions.

 

What do I need to start the workout at home?

- A portable ballet barre or something equivalent such as a straight back chair that you can hold onto that is about the height of your hip / waist.

- Two 2-to-4 pound free weights or something similar that you can comfortably hold on to during the workout routines.

- A soft exercise mat or a soft, carpeted floor can work.

- A stretching strap or something similar such as the belt of a bathrobe.

- A small throw pillow may be needed for the abdominal exercises.

- The two Super Sculpting Workout DVDs require an exercise ball that is 7-inches in diameter when filled with air.

 

Where can I get a portable ballet barre?

Visit our store site The Bar Method Store under the accessories category. The ballet barre is also available in many packages as well. Please note that this is not the same ballet barre that is shown in the DVDs, nor at any studio locations.

 

How often should I do the workouts and when will I see results?

We recommend you do the full workouts from the DVDs a minimum 3-5 times per week. Most people begin to see results as early as three weeks. This is all possible depending on how often you perform the workouts, which level of intensity, and your diet. On average students of The Bar Method see significant results around three months of consistent diet and exercise

 

How do I know when to move on to the next DVD?

To tell if you are ready to start using a more difficult Bar Method DVD, ask yourself these three questions:

     1. With your current DVD workout, are you doing all of the exercises and movements with good form and positioning?

     2. In the exercises, are the muscles being targeted being worked out?

     3. Can you maintain most of the exercises until the end without losing proper form and posture?

If you confidently answered yes to all three questions, you are ready take on the next level DVD(s) and learn those routines.

If you answered no to any of the three questions, please continue with the workout routine until you can confidently answer yes.

 

Where are your studios located?

Please visit our main website The Bar Method for state-by-state breakdowns of currently open studio locations as well as opening soon locations. You can search by zip code for any studio locations that are currently open.

 

Where can I get franchising information?

We can only consider an applicant as someone who has done The Bar Method at least 3 times per week for a minimum 3 months consecutively at either a Bar Method studio or with The Bar Method DVDs. Studio owners are required to teach classes and serve as role models for other teachers in their studio. They are to maintain high standards of quality in all aspects of the business and workouts. If you are interested and would like more information, please visit The Bar Method Franchising site.

 

Can I use the E-Gift Card I purchased on the store website at a studio?

The E-Gift Card purchased on the store’s website can only be used to purchase items at The Bar Method Store.